Testimonials
Customer Service
IT Support
01234 300099

Tech Tip : Using Alexa As An Intercom System

If you have Amazon Echo devices in your home (or office), the ‘Drop In’ feature allows you to use Alexa as an intercom through your Echo devices.  Here’s how: – Open your Alexa app. – Tap ‘Devices’ (lower-right corner). – Tap ‘Echo & Alexa’ to display a list of all of your Echo devices and enable ‘Drop In’ on each…

Read More

Tech Insight – What Is ‘Business Intelligence’

In this article we look at ‘business intelligence’, how it can be obtained, and why it’s important. Business Intelligence Business Intelligence refers to how a company/organisation can use its historical data to improving strategic decision-making and thereby provide a (hopefully sustainable) competitive advantage. What Data? In day-to-day operations, businesses and organisations generate, receive, gather, and store large amounts of…

Read More

Tech Tip – Add Or Remove Comments In Word

REPAIRS & UPGRADES

Using comments in Microsoft Word is a good way to leave feedback and reply to feedback in documents that you and your team are working on. Here’s how: – To add a comment, click the ‘Review’ tab (top of the screen). – Highlight a word in the document or place your cursor on the screen and click ‘New Comment’….

Read More

Tech Insight : What Is An MSP?

In this article, we take a brief look at what an MSP is, what services they provide, and what benefits businesses get from using an MSP. MSPs A Managed Service Provider (MSP) is a company that delivers outsourced IT services and support to businesses and organisations.  The MSP remotely and proactively, manages, monitors, updates, reports on (and has responsibility…

Read More

Tech Insight : What Is An API?

In this article, we take a brief look at what APIs are, why they are important, and how they are they are used. What Is An API? An Application Programming Interface (API) is intermediary software that allows different applications to talk to each other. In essence, it delivers your request to a provider and then delivers the provider’s response…

Read More

Tech Tip – Free Ways to Share Photos

We all take lots of photos with our smartphones, so here is a selection of some of the best free places to share (and back up) photos. – Google Photos. Just having a Gmail account gives access to this service you can share photos with family, friends, or teammates, create albums, and grant access to those who want to…

Read More

Tech News : New Amazon AI Tool Monitors Your Business KPIs

In a move to provide more business intelligence, Amazon is launching a new tool that monitors key performance indicators (KPIs) to detect ‘anomalies’ so it can alert the business to potential problems. Lookout For Metrics ‘Lookout For Metrics’ is the name of the new service from Amazon Web Services (AWS) which uses machine learning for business analytics to monitor…

Read More

Android Stack Scanner Can Organise Your Documents

Console Repairs

Google is launching its ‘Stack’ app for Android, an AI-based scanner that also names and categorises the documents it scans. The Technology The Stack app is a result of collaborative work between Area 120, Google’s in-house incubator and the DocAI team in Google Cloud, and the technologies from Google’s acquisition of the education start up ‘Socratic’. How It Works When users…

Read More

Tech News: Live: Teams Transcriptions

Microsoft has announced the launch of an AI-powered live transcription tool for Teams which provides a written record of the spoken text that occurs during a meeting. How It Works The live transcription tool identifies each speaker and automatically captures in real-time what is said by each speaker and makes the transcript available during and after the meeting. It…

Read More

Tech Tip – Adjust The Sound For Specific Apps

If you would like to have better control of the volume levels of individual apps that you have open on Windows 10 this can easily be done via the settings (Sound) section and the hidden ‘Volume Mixer’. Here’s how: Using (Sound) Settings – Click on the Start button and select ‘Settings’ or type settings into the search field next…

Read More