Testimonials
Customer Service
01234 300099

Tech News : From 7 Mins Download … To 0.12 Secs (ish!)

Nanjing’s government-backed Purple Mountain Laboratories claims to have made a 6G breakthrough by recording the fastest real-time wireless communication speed ever recorded. For reference, 6G is likely to be around 50 times faster than 5G, which itself is around 20 times faster than 4G. Whilst this is very approximate, this could mean that a film that may take (say)…

Read More

Featured Article: “Your call Is Important To Us”

In this featured-article, we look at the traditional frustrations that occur when customers encounter (some) phone systems and how technology is helping to bring better experiences. Spending Time On Hold Being put on hold and spending time waiting has long been known to frustrate customers, cause stress, and lead to them hanging up. Even though it costs money and…

Read More

Tech News : Networks Angered By Ofcom’s Openreach Decision

Independent broadband network providers (altnets) have been angered by Ofcom’s decision to take no action over anti-competition concerns about (BT) Openreach’s “Equinox” offer. What Is Equinox? The Equinox Offer from BT’s Openreach essentially proposes that big ISPs can buy discounted wholesale Fibre-to-the-Premises (FTTP) broadband products. Openreach’s Equinox Offer gives ISPs (e.g., TalkTalk or Sky) cheaper/discounted prices for Openreach FTTP…

Read More

Tech News : Laser Broadband Success

Alphabet subsidiary X, the Moonshot Factory’s ‘Project Taara’ is claiming 99.9 per cent uptime within the first 20 days of a light beam/laser broadband project. What Is It? Laser-based broadband uses wireless optical communications (WOC), which has been described as “like fibre, but without the cables”.  In short, invisible beams of light, about the width of a chopstick, are used…

Read More

Featured Article: The Big Switch-Off

In this article, we look at some of the key issues surrounding the planned 2025 PSTN switch-off, the move to VoIP, and what options businesses have going forward. What’s Happening? Back in April, BT Openreach announced that starting from the end of this year (and finishing in 2025), it will be “switching off the UK telephone network as we know…

Read More

Featured Article : Dunroamin (in Europe)

Mobile operator EE has become the first to re-introduce roaming charges in Europe from January as a result of the Brexit trade deal that was signed at the end of 2020. When? EE says that for those who take out a pay monthly handset or SIM plan from 7 July onward, there will be a daily charge for using their…

Read More

Tech Insight : Phew-It’s Hot! And It Affects The Web Too …

In this article, we look at how the weather can affect your Internet connection, and therefore the fortunes of the Web. Vulnerabilities Thinking beyond the router that is indoors, and protected from the weather, the rest of the infrastructure that brings your broadband is outdoors, and vulnerable to the effects of the UK weather. Physical Damage To The Network…

Read More

Tech News : Millions Struggling To Pay Broadband Bills

A recent Citizens Advice survey has revealed that 2.5 million people are behind on their broadband bills, with 700,000 of these falling into the red during the Covid pandemic. Young, With Children Under 18, Or Receiving Universal Credit Most Affected The survey of 6,001 adults living in the UK revealed that 18 to 34-year-olds and those with children under 18…

Read More

Tech Insight – What Is Bandwidth?

In this article we take a look at what bandwidth is, ways to improve bandwidth, and we look at how bandwidth ‘throttling’ is used. Bandwidth Bandwidth refers to the maximum amount of data that can be transferred from one point to another over an internet connection in a given period of time. It is typically calculated and expressed in…

Read More

Want to claim up to £650 of free IT support?

Is your company within 20 mile radius of MK40?

Do you have between 5 and 150 employees?