News
Featured Article : Burger King Deploys AI Headsets to Monitor Staff ‘Friendliness’
3 March 2026Burger King is piloting OpenAI-powered headsets in 500 US restaurants that analyse drive-thru conversations, coach staff in real time and track hospitality signals such as whether employees say “please” and “thank you”. What Is BK Assistant and How Does It Work? The system, known as BK Assistant, sits inside employee […]
Tagged AI, Burger King, Headsets
Tech Insight : Consumers Still Don’t Trust AI to Handle Customer Service
3 March 2026New research from Pegasystems and YouGov shows that most consumers in the UK and US remain wary of generative AI in customer service, preferring human interaction despite widespread corporate investment in chatbots and automated support. What the Research Found The study, published in February 2026 by Pegasystems Inc., a US-based […]
Tagged AI, Customer Service, Pegasystems, YouGov
Tech News : Instagram To Alert Parents Over Repeated Self-Harm Searches
3 March 2026Instagram says it will begin notifying parents if their teen repeatedly searches for suicide or self-harm-related terms within a short period, adding to its existing content controls as scrutiny of teen digital wellbeing intensifies. How The Alerts Will Work The new feature applies to Teen Accounts enrolled in Instagram’s parental […]
Tagged Instagram, Searches
Tech News : Samsung Adds Built-In Privacy Display to Galaxy S26 Ultra
3 March 2026Samsung has unveiled a new display technology on its Galaxy S26 Ultra that allows users to activate a built-in privacy mode on a per-app basis, limiting what can be seen from side angles without the need for stick-on screen filters. How the Privacy Display Works The feature, branded “Privacy Display”, was […]
Tagged Galaxy, Privacy, Samsung
Company Check : ServiceNow AI Resolves 90 Per Cent of IT Tickets
3 March 2026ServiceNow claims its new Autonomous Workforce AI is now resolving more than 90 per cent of targeted Level 1 IT help desk tickets inside its own organisation, marking a significant step in the shift from AI assistance to AI execution. Autonomous Workforce and EmployeeWorks The claim forms part of California-based […]
Tagged AI, IT, ServiceNow
Security Stop-Press : Cyber Risk Rises After Iran Strikes
3 March 2026Cyber security firms have warned that the risk of retaliatory cyber activity has increased following US and Israeli strikes on Iran, with UK organisations urged to heighten vigilance. Sophos has rated the current threat level as “Elevated”, with the highest risk in the coming days and weeks. Historically, Iran-linked actors have […]
Tagged Cyber Risk, Security
Sustainability-in-Tech : Google’s 100-Hour ($1 Billion) Battery to Power New Data Centre
3 March 2026Google has announced plans to build a new data centre in Pine Island, Minnesota, powered by wind, solar and a 300-megawatt, 100-hour iron-air battery supplied by US startup Form Energy, marking a significant test of long-duration energy storage at hyperscale. Minnesota and the Clean Energy Structure The project, revealed in […]
Tagged Battery, Data Centre, Google, sustainability
Video Update : Reduce Hallucinations In ChatGPT/Copilot
3 March 2026Here’s a way to reduce the amount of ‘hallucinations’ in the outputs of your prompts with the use of … another prompt … albeit set up as a “Custom Instructions” within the settings of your Copilot or ChatGPT setup. [Note – To Watch This Video without glitches/interruptions, It may be […]
Tagged AI, ChatGPT, Copilot, OpenAI
Tech Tip : Set Up A Passkey On Your Microsoft Or Google Account
3 March 2026Passkeys let you sign in without a password, dramatically reducing the risk of phishing and credential theft, and most UK business users can set one up on their Microsoft 365 or Google Workspace account in just a few minutes. What Is A Passkey? A passkey is a password replacement that […]
Tagged Google, Microsoft, Passkey, Security
Featured Article : Microsoft Copilot Bug Exposes Confidential Emails To AI Tool
25 February 2026A coding error inside Microsoft 365 Copilot briefly allowed the AI tool to read and summarise emails that businesses had explicitly marked as confidential. A Safeguard That Didn’t Hold In January, Microsoft detected an issue inside the “Work” tab of Microsoft 365 Copilot Chat. The problem, tracked internally as CW1226324, […]
Tagged AI, Copilot, Emails, Microsoft
Tech Insight : The Truth About Cyber Insurance
25 February 2026Cyber insurance has grown into a multi-billion-dollar global market, yet when a serious breach occurs, the real story often lies in the small print, the exclusions, and the security controls that should have been in place long before the policy was signed. Once Just An Add-On Cyber insurance was once […]
Tagged Cyber, Insurance
Tech News : Hard Drive Makers Sell Out 2026 Output To AI Data Centres
25 February 2026The world’s biggest hard drive manufacturers have already allocated all the units they will produce this year after hyperscale AI and cloud operators secured the bulk of available capacity. AI Infrastructure Buys Up The Year Western Digital and Seagate have both confirmed that their nearline hard drive production for calendar […]
Tagged AI, Data, Data Centres, Hard Drive