Tech News : EE and Plusnet Customers To Get Refund From BT
After an Ofcom investigation that found BT didn’t give clear and simple information to customers who signed up to deal with its subsidiaries EE and Plusnet, BT has been told it must refund early exit fees and let existing affected customers walk away penalty-free. What Happened? Under new consumer protection rules, known as ‘General Conditions’ (GCs), that came into…