Testimonials
Customer Service
IT Support
01234 300099

Blog

Tech News : Wait For It …The OpenAI Voice Cloning Tool

OpenAI has announced the preview of its (two years in the making) ‘Voice Engine’ voice cloning tool, although there’s no firm release date yet.  What Can It Do?  OpenAI says Voice Engine uses “text input and a single 15-second audio sample to generate natural-sounding speech that closely resembles the original speaker.”  OpenAI says this “small model” with a single 15-second sample can…

Read More

Tech News : Amazon Fined Over “Dark Patterns”

Amazon’s (Luxembourg-based) Polish e-commerce site, Amazon.pl (Amazon EU SARL) has been fined by Poland’s competition and consumer protection watchdog following customer complaints that their orders were being mysteriously cancelled.  Massive Fine  Following an investigation about the complaints, the President of Poland’s UOKiK consumer protection watchdog found Amazon EU SARL guilty of infringement of collective consumer interests and imposed a…

Read More

An Apple Byte : iPhone Users Targeted With Password Reset Scam

It’s been reported that some iPhone users have recently been targeted with an MFA bombing / multi-factor fatigue phishing attack.   The attack (which uses a bug in Apple’s password reset feature) bombards the user’s phone with password reset requests and ‘Allow’ or ‘Disallow’ options. If the user eventually clicks on ‘Allow’ in an attempt to stop the many prompts,…

Read More

Security Stop Press : Most Zero-Day Exploitations Are Espionage

A recent analysis by Google’s Threat Analysis Group (TAG) and Google Cloud’s Mandiant has suggested that government-backed threat actors are more likely to be behind most exploitations of zero-day vulnerabilities than money-motivated cyber criminals.  In the report outlining the findings of the analysis, of the 58 zero-days in 2023 that could be attributed to the threat actor’s motivations, 48…

Read More

Sustainability-in-Tech : 600% Data-Centre Electricity Increase In a Decade

In a speech shared on LinkedIn, National Grid Chief Executive, John Pettigrew, highlighted how demand for electricity from commercial data centres will increase six-fold, within just ten years.  Double The Demand On The Grid By 2050  Comparing today’s problem of grid network constraint to that of the 1950s, Mr Pettigrew identified the key challenges of demand on the grid…

Read More

Tech Tip – How To Quickly Access Symbols and Special Characters

Trying to find and insert particular symbols or special characters into something like a Word document can often be awkward and time-consuming, but Windows provides a quick-access character map for these symbols and characters to streamline this process. Here’s how to find it and use it:  > Search for Character Map in the Start menu and open it.  >…

Read More

Featured Article : ‘AI Washing’ – Crackdown

The US investment regulator, the Securities and Exchange Commission (SEC), has dished out penalties totalling $400,000 to two investment companies who made misleading claims about how they used AI, a practice dubbed ‘AI Washing’.  What Is AI Washing?  The term ‘AI washing’ (as used by the investment regulator in this case) refers to the practice of making unsubstantiated or misleading…

Read More

Tech Insight : What Is Customer Journey Mapping Software?

In this tech insight, we look at what customer journey mapping is, its benefits, the challenges of using it, and also we look at some of the popular customer journey mapping software solutions available.  What Is Customer Journey Mapping?  Customer journey mapping refers to a strategic process (that’s used by marketers) to visualise and understand the complete experience of…

Read More

Tech News : Glassdoor Site Shows Real Users’ Names

It’s been reported that Glassdoor (the website that allows current employees to anonymously review their employer) posted users’ real names to their profiles without their consent.  What Is Glassdoor?  By allowing users to register anonymously, Glassdoor is a website that allows current and former employees to anonymously review their companies and management. Founded in 2007 in Mill Valley, California,…

Read More