Ofcom has opened formal investigations into BT and Three following separate UK-wide mobile network failures this summer that left some customers unable to connect 999 emergency calls. Two Major Outages The investigations centre on two major outages, one affecting Three customers in June and another impacting BT and EE customers […]
Posted in News Also tagged BT, Emergency Call, ThreeOfcom has fined Virgin Media £23.8 million after finding that the company’s move to digital landlines left thousands of vulnerable telecare customers at direct risk of harm. What Ofcom Has Decided On 1 December 2025, Ofcom announced that it had imposed a £23.8 million penalty on Virgin Media for serious […]
Posted in News Also tagged Fines, Virgin Media